Product
Product Launch: Macros
Macros are saved canned responses and action sets to help automate common customer interactions.
For example: see another customer question about how to deal with error codes from an integration? Use a keyboard shortcut to quickly answer the customer's question, tag the issue as a billing question, and close the issue!
Use Macros to:
🧠 Create a growing repository of common answers to questions.
🌐 Answer questions across Slack, Micorosft Teams, email, in-app chat, and your community with a single keyboard shortcut.
⚡Simplify common workflows, by chaining actions together with a single click
🕛 Spend less time coming up with answers to the same questions
Book a demo with Pylon to streamline your post sales process and unify tracking of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community: https://cal.com/pylon/demo.