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Compare Pylon with Front
Modern Zendesk Alternative
Modern Front Alternative
Pylon's lets you support customers on modern support channels like
Slack, Teams, & Live Chat. See why we're the best support tool for B2B companies.
Pylon's lets you support customers on modern support channels like
Slack, Teams, & Live Chat.
See why we're the best support tool for B2B companies.
Pylon's lets you support customers on modern support channels like
Slack, Teams, & Live Chat. See why we're the
best support tool for B2B companies.
Free
One week trial
Why are teams switching to Pylon?
Modern Modern Channels
Manage all your support tickets in one place.
Email, Tickets, Chat, Slack, & More
Manage all your support tickets in one place. Email, Tickets, Chat, Slack, & More
Manage all your support tickets in one place. Email, Tickets, Chat, Slack, & More
Manage all your support tickets in one place. Email, Tickets, Chat, Slack, & More
Manage all your support tickets in one place.
Email, Tickets, Chat, Slack, & More
AI Magic
Use AI to automatically tag your tickets, write knowledge base articles & set custom fields
Use AI to automatically tag your tickets, write knowledge base articles & set custom fields
AI can categorize issues, find KB gaps, write articles & more.
AI can automate categorizing issues, surfacing knowledge gaps,
writing articles, and much more.
In-App Chat
Chat with your customers live or support them with a native KB
Chat with your customers live or support them with a native KB
Feature Rich In-App Chat
Chat with your customers live or support them with a native KB
Traditional Support Channels - Tickets / Emails
Traditional Support Channels - Tickets / Emails
Modern Support Channels - Slack, Teams, Live Chat
Modern Support Channels - Slack, Teams, Live Chat
Slack Broadcasts - Send messages to all customer Slack channels at once
Slack Broadcasts - Send messages to all customer Slack channels at once
Unified Inbox - Omni channel Kanban board + customizable views
Unified Inbox - Omni channel Kanban board + customizable views
Basic Analytics - Foundational dashboards and metrics
Basic Analytics - Foundational dashboards and metrics
Advanced Analytics - Custom dashboards & omni channel analytics
Advanced Analytics - Custom dashboards & omni channel analytics
Traditional CRM Integrations - Hubspot, Salesforce, etc
Traditional CRM Integrations - Hubspot, Salesforce, etc
Modern Tech Integrations - Attio, Snowflake, BigQuery etc
Modern Tech Integrations - Attio, Snowflake, BigQuery etc
AI Powered Automations - AI Custom Fields, Conversation Grouping, Ticket Status Changes
AI Powered Automations - AI Custom Fields, Conversation Grouping, Ticket Status Changes
Key Features
Traditional Support Channels - Tickets / Emails
Traditional Support Channels - Tickets / Emails
Modern Support Channels - Slack, Teams, Live Chat
Modern Support Channels - Slack, Teams, Live Chat
Slack Broadcasts - Send messages to all customer Slack channels at once
Slack Broadcasts - Send messages to all customer Slack channels at once
Unified Inbox - Omni channel Kanban board + customizable views
Unified Inbox - Omni channel Kanban board + customizable views
Basic Analytics - Foundational dashboards and metrics
Basic Analytics - Foundational dashboards and metrics
Advanced Analytics - Custom dashboards & omni channel analytics
Advanced Analytics - Custom dashboards & omni channel analytics
Traditional CRM Integrations - Hubspot, Salesforce, etc
Traditional CRM Integrations - Hubspot, Salesforce, etc
Modern Tech Integrations - Attio, Snowflake, BigQuery etc
Modern Tech Integrations - Attio, Snowflake, BigQuery etc
AI Powered Automations - AI Custom Fields, Conversation Grouping, Ticket Status Changes
AI Powered Automations - AI Custom Fields, Conversation Grouping, Ticket Status Changes
Key Features
Traditional Support Channels - Tickets / Emails
Modern Support Channels - Slack, Teams, Live Chat
Slack Broadcasts - Send messages to all customer Slack channels at once
Unified Inbox - Omni channel Kanban board + customizable views
Basic Analytics - Foundational dashboards and metrics
Advanced Analytics - Custom dashboards & omni channel analytics
Traditional CRM Integrations - Hubspot, Salesforce, etc
Modern Tech Integrations - Attio, Snowflake, BigQuery etc
Traditional Tech Integrations - Asana, Github, Linear, etc
Modern Tech Integrations - Attio, Snowflake, BigQuery etc
Modern Tech Integrations - Attio, Snowflake, BigQuery etc
AI Powered Automations - AI Custom Fields, Conversation Grouping, Ticket Status Changes
Key Features
Traditional Support Channels - Tickets / Emails
Traditional Support Channels - Tickets / Emails
Modern Support Channels - Slack, Teams, Live Chat
Modern Support Channels - Slack, Teams, Live Chat
Slack Broadcasts - Send messages to all customer Slack channels at once
Slack Broadcasts - Send messages to all customer Slack channels at once
Unified Inbox - Omni channel Kanban board + customizable views
Unified Inbox - Omni channel Kanban board + customizable views
Basic Analytics - Foundational dashboards and metrics
Basic Analytics - Foundational dashboards and metrics
Advanced Analytics - Custom dashboards & omni channel analytics
Advanced Analytics - Custom dashboards & omni channel analytics
Traditional CRM Integrations - Hubspot, Salesforce, etc
Traditional CRM Integrations - Hubspot, Salesforce, etc
Modern Tech Integrations - Attio, Snowflake, BigQuery etc
Modern Tech Integrations - Attio, Snowflake, BigQuery etc
AI Powered Automations - AI Custom Fields, Conversation Grouping, Ticket Status Changes
AI Powered Automations - AI Custom Fields, Conversation Grouping, Ticket Status Changes
Key Features
Traditional Support Channels - Tickets / Emails
Traditional Support Channels - Tickets / Emails
Modern Support Channels - Slack, Teams, Live Chat
Modern Support Channels - Slack, Teams, Live Chat
Slack Broadcasts - Send messages to all customer Slack channels at once
Slack Broadcasts - Send messages to all customer Slack channels at once
Unified Inbox - Omni channel Kanban board + customizable views
Unified Inbox - Omni channel Kanban board + customizable views
Basic Analytics - Foundational dashboards and metrics
Basic Analytics - Foundational dashboards and metrics
Advanced Analytics - Custom dashboards & omni channel analytics
Advanced Analytics - Custom dashboards & omni channel analytics
Traditional CRM Integrations - Hubspot, Salesforce, etc
Traditional CRM Integrations - Hubspot, Salesforce, etc
Modern Tech Integrations - Attio, Snowflake, BigQuery etc
Modern Tech Integrations - Attio, Snowflake, BigQuery etc
AI Powered Automations - AI Custom Fields, Conversation Grouping, Ticket Status Changes
AI Powered Automations - AI Custom Fields, Conversation Grouping, Ticket Status Changes
The next generation runs on Pylon
Aditya P.
Aditya P
Mid-Market(51-1000 emp.)
Pylon has built a tool that is far ahead of its competitors. We were using one of the competing products earlier, and we heard from our customers how cool Pylon was in helping them scale support...
Jay D.
Mid-Market(51-1000 emp.)
Pylon is a robust, ticketing system. It's easy to navigate and helps our support team manage inquiries efficiently, features, such as auto-assigning tickets and triggers for priority issues, have been a massive time-saver...
Luba Y.
Small-Business(50 or fewer emp.)
It feels way more modern than tools I’ve used in the past like Zendesk and Intercom.
FAQs
Not seeing what you're looking for? Contact Us
Can Pylon fully replace Front?
Yes - Pylon has replaced Front for hundreds of B2B companies. Many choose Pylon to support modern channels (ie Slack) and consolidate from having multiple support tools (ie Zendesk + Intercom + 3rd party Slack app)
Can Pylon fully replace Front?
Yes - Pylon has replaced Front for many B2B companies. Many choose Pylon to support modern channels (ie Slack) and consolidate from having multiple support tools (ie Front + Intercom for chat + 3rd party Slack app)
Can Pylon fully replace Front?
Yes - Pylon has replaced Front for hundreds of B2B companies. Many choose Pylon to support modern channels (ie Slack) and consolidate from having multiple support tools (ie Zendesk + Intercom + 3rd party Slack app)
Can Pylon fully replace Front?
Yes - Pylon has replaced Front for hundreds of B2B companies. Many choose Pylon to support modern channels (ie Slack) and consolidate from having multiple support tools (ie Zendesk + Intercom + 3rd party Slack app)
Can Pylon fully replace Front?
Yes - Pylon has replaced Front for hundreds of B2B companies. Many choose Pylon to support modern channels (ie Slack) and consolidate from having multiple support tools (ie Zendesk + Intercom + 3rd party Slack app)
Can Pylon fully replace Front?
Yes - Pylon has replaced Front for hundreds of B2B companies. Many choose Pylon to support modern channels (ie Slack) and consolidate from having multiple support tools (ie Zendesk + Intercom + 3rd party Slack app)
Can I push my trial start date?
Can I push my trial start date?
Can I push my trial start date?
Can I push my trial start date?
Can I push my trial start date?
Does Pylon integrate with CRMs?
Does Pylon integrate with CRMs?
Does Pylon integrate with CRMs?
Does Pylon integrate with CRMs?
Does Pylon integrate with CRMs?
How easy is it to get started with Pylon?
How easy is it to get started with Pylon?
How easy is it to get started with Pylon?
How easy is it to get started with Pylon?
How easy is it to get started with Pylon?
Want the future of B2B Support?
Join top companies like Hightouch, Panther, and 11x
in choosing Pylon for a modern B2B support platform.
Join top companies like Justworks, Airbyte, OpenPhone, and Vantage in choosing Unify for efficient and effective outbound automation.
Join top companies like Justworks, Airbyte, OpenPhone, and Vantage in choosing Unify for efficient and effective outbound automation.
Free
One week trial
First week trial is
free
Trusted by the next generation
Trusted by the next generation
Trusted by the next generation
Trusted by the next generation
Trusted by the next generation