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Compare Pylon with Front

Modern Zendesk Alternative

Modern Front Alternative

Pylon's lets you support customers on modern support channels like
Slack, Teams, & Live Chat. See why we're the best support tool for B2B companies.

Pylon's lets you support customers on modern support channels like
Slack, Teams, & Live Chat.

See why we're the best support tool for B2B companies.

Pylon's lets you support customers on modern support channels like
Slack, Teams, & Live Chat. See why we're the
best support tool for B2B companies.

Free

One week trial

Why are teams switching to Pylon?

More Modern Channels

Manage all your support tickets in one place.
Email, Tickets, Chat, Slack, Teams, and more.

Manage all your support tickets in one place. Email, Tickets, Chat, Slack, & More

AI Magic

AI can automate categorizing issues, surfacing knowledge gaps, writing articles, and much more.

AI can categorize issues, surface knowledge gaps, writing articles, and much more.

In-App Chat

Our In-App Chat works like Intercom, and has even more features like connecting with your KB.

Ticket Forms, Email

Ticket Forms, Email

Similar Article Detection

Similar Article Detection

Traditional CRM Integrations - Hubspot, Salesforce, etc

Traditional CRM Integrations - Hubspot, Salesforce, etc

Built for B2B

Built for B2B

Slack Connect, Microsoft Teams

Slack Connect, Microsoft Teams

Modern Chat Widget

Modern Chat Widget

Clean Reporting

Clean Reporting

AI Knowledge Gaps

AI Knowledge Gaps

AI Custom Fields

AI Custom Fields

AI Article Generation

AI Article Generation

Key Features

Key Features

Front Alternative - Pylon

Ticket Forms, Email

Ticket Forms, Email

Ticket Forms, Email

Ticket Forms, Email

Ticket Forms, Email

Traditional CRM Integrations - Hubspot, Salesforce, etc

Traditional CRM Integrations - Hubspot, Salesforce, etc

Traditional CRM Integrations - Hubspot, Salesforce, etc

Traditional CRM Integrations - Hubspot, Salesforce, etc

Traditional CRM Integrations - Hubspot, Salesforce, etc

Built for B2B

Built for B2B

Built for B2B

Built for B2B

Built for B2B

Slack Connect, Microsoft Teams

Slack Connect, Microsoft Teams

Slack Connect, Microsoft Teams

Slack Connect, Microsoft Teams

Slack Connect, Microsoft Teams

Modern Chat Widget

Modern Chat Widget

Modern Chat Widget

Modern Chat Widget

Modern Chat Widget

Clean Reporting

Clean Reporting

Clean Reporting

Clean Reporting

Clean Reporting

AI Knowledge Gaps

AI Knowledge Gaps

AI Knowledge Gaps

AI Knowledge Gaps

AI Knowledge Gaps

AI Custom Fields

AI Custom Fields

AI Custom Fields

AI Custom Fields

AI Custom Fields

Full AI Article Generation

Full AI Article Generation

Full AI Article Generation

Full AI Article Generation

Full AI Article Generation

Similar Article Detection

Similar Article Detection

Similar Article Detection

Similar Article Detection

Similar Article Detection

The next generation runs on Pylon

Aditya P.

Aditya P

Mid-Market(51-1000 emp.)

Pylon has built a tool that is far ahead of its competitors. We were using one of the competing products earlier, and we heard from our customers how cool Pylon was in helping them scale support...

Jay D.

Mid-Market(51-1000 emp.)

Pylon is a robust, ticketing system. It's easy to navigate and helps our support team manage inquiries efficiently, features, such as auto-assigning tickets and triggers for priority issues, have been a massive time-saver...

Luba Y.

Small-Business(50 or fewer emp.)

It feels way more modern than tools I’ve used in the past like Zendesk and Intercom.

FAQs

Not seeing what you're looking for? Contact Us

Can Pylon fully replace Front?

Yes - Pylon has replaced Front for hundreds of B2B companies. Many choose Pylon to support modern channels (ie Slack) and consolidate from having multiple support tools (ie Zendesk + Intercom + 3rd party Slack app)

Can Pylon fully replace Front?

Yes - Pylon has replaced Front for many B2B companies. Many choose Pylon to support modern channels (ie Slack) and consolidate from having multiple support tools (ie Front + Intercom for chat + 3rd party Slack app)

Can Pylon fully replace Front?

Yes - Pylon has replaced Front for hundreds of B2B companies. Many choose Pylon to support modern channels (ie Slack) and consolidate from having multiple support tools (ie Zendesk + Intercom + 3rd party Slack app)

Can Pylon fully replace Front?

Yes - Pylon has replaced Front for hundreds of B2B companies. Many choose Pylon to support modern channels (ie Slack) and consolidate from having multiple support tools (ie Zendesk + Intercom + 3rd party Slack app)

Can Pylon fully replace Front?

Yes - Pylon has replaced Front for hundreds of B2B companies. Many choose Pylon to support modern channels (ie Slack) and consolidate from having multiple support tools (ie Zendesk + Intercom + 3rd party Slack app)

Can Pylon fully replace Front?

Yes - Pylon has replaced Front for hundreds of B2B companies. Many choose Pylon to support modern channels (ie Slack) and consolidate from having multiple support tools (ie Zendesk + Intercom + 3rd party Slack app)

How does pricing compare?

How does pricing compare?

How does pricing compare?

How does pricing compare?

How does pricing compare?

Does Pylon integrate with CRMs?

Does Pylon integrate with CRMs?

Does Pylon integrate with CRMs?

Does Pylon integrate with CRMs?

Does Pylon integrate with CRMs?

How easy is it to get started with Pylon?

How easy is it to get started with Pylon?

How easy is it to get started with Pylon?

How easy is it to get started with Pylon?

How easy is it to get started with Pylon?

Want the future of B2B Support?

Join top companies like Hightouch, Panther, and 11x
in choosing Pylon for a modern B2B support platform.

Join top companies like Justworks, Airbyte, OpenPhone, and Vantage in choosing Unify for efficient and effective outbound automation.

Join top companies like Justworks, Airbyte, OpenPhone, and Vantage in choosing Unify for efficient and effective outbound automation.

Free

One week trial

First week trial is

free

Trusted by the next generation

Trusted by the next generation

Trusted by the next generation

Trusted by the next generation

Trusted by the next generation