The support system for B2B companies.

The support system for B2B companies.

The support system for B2B companies.

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Unified Inbox

Knowledge Base

Customer Portal

Account Management

Workflows

Unified Inbox

Knowledge Base

Account Management

Customer Portal

Workflows

Unified Inbox

Trusted by the next generation

Trusted by the next generation

Trusted by the next generation

Trusted by the next generation

Support Customers Anywhere

Allow your customers to get support wherever they'd like and enable multiple support tiers.

Slack Connect

In-App Chat

Email

Microsoft Teams

Ticket Forms

Slack Community

Support Customers Anywhere

Allow your customers to get support wherever they'd like and enable multiple support tiers.

Slack Connect

In-App Chat

Email

Microsoft Teams

Ticket Forms

Slack Community

Support Customers Anywhere

Allow your customers to get support wherever they'd like and enable multiple support tiers.

Slack Connect

In-App Chat

Email

Microsoft Teams

Ticket Forms

Slack Community

Slack Connect

In-App Chat

Email

Microsoft Teams

Ticket Forms

Slack Community

Allow your customers to get support wherever they like and enable multiple support tiers.

Slack Connect

In-App Chat

Email

Microsoft Teams

Ticket Forms

Slack Community

Allow your customers to get support wherever they like and enable multiple support tiers.

Slack Connect

In-App Chat

Email

Microsoft Teams

Ticket Forms

Slack Community

Allow your customers to get support wherever they like and enable multiple support tiers.

Automate with AI

Article Copilot

Let AI draft support articles for you based on your issue resolutions.

AI Support Bot

AI Autofill

Automate with AI

Article Copilot

Let AI draft support articles for you based on your issue resolutions.

AI Support Bot

AI Autofill

Automate with AI

Article Copilot

Let AI draft support articles for you based on your issue resolutions.

AI Support Bot

AI Autofill

Article Copilot

Let AI draft support articles for you based on your issue resolutions.

AI Support Bot

AI Autofill

Automate with AI

Article Copilot

Let AI draft support articles for you based on your issue resolutions.

AI Support Bot

AI Autofill

Automate with AI

Build a Support Engine

Workflows

Use Triggers to codify business processes and workflows, and create Macros to streamline common responses.

Views

Reporting

Build a Support Engine

Workflows

Use Triggers to codify business processes and workflows, and create Macros to streamline common responses.

Views

Reporting

Build a Support Engine

Workflows

Use Triggers to codify business processes and workflows, and create Macros to streamline common responses.

Views

Reporting

Workflows

Use Triggers to codify business processes and workflows, and create Macros to streamline common responses.

Views

Reporting

Build a Support Engine

Workflows

Use Triggers to codify business processes and workflows, and create Macros to streamline common responses.

Views

Reporting

Build a
Support Engine

Manage Customer Relationships

Product Updates

Broadcast new features, newsletters, and more to your customers and track engagement.

Account Views

A dedicated place to store, track, and organize all customer data.

Customer Portal

A shared view to give your stakeholders visibility into their team's active issues.

Manage Customer Relationships

Product Updates

Broadcast new features, newsletters, and more to your customers and track engagement.

Account Views

A dedicated place to store, track, and organize all customer data.

Customer Portal

A shared view to give your stakeholders visibility into their team's active issues.

Manage Customer Relationships

Account Views

A place to store and track post-sales customer data automatically and manually.

Customer Portal

A shared view for your champions to view their team’s active issues and statuses.

Product Updates

Product updates and outages notifications to your customers and track engagement.

Manage Customer Relationships

Product Updates

Broadcast new features, newsletters, and more to your customers and track engagement.

Account Views

Customer Portal

Manage Customer Relationships

Product Updates

Broadcast new features, newsletters, and more to your customers and track engagement.

Account Views

Customer Portal

Integrate your stack

Pylon plays nicely with most of your tools natively, and the rest flexibly.

Product

CRM

Alerting

Data Warehouse

Incident Management

Custom Apps

Log bugs and product feedback

Create new or link existing issues

Get notified for completed tickets

Live comment sync

Integrate your stack

Pylon plays nicely with most of your tools natively, and the rest flexibly.

Product

CRM

Alerting