B2B companies, especially those offering technical products or SaaS, are increasingly creating shared Slack channels with their customers.
Founding Growth Marketer
Reports
Oct 28, 2024
Webinar
AI in Knowledge Management
Empowering Customer Support Teams of All Sizes
Learn how AI tools can streamline documentation, close knowledge gaps, and enable support agents to deliver faster, more accurate responses—all while building scalable knowledge bases that grow with your team.
LATEST
Learn how to provide exceptional customer support on Discord in 2025. Discover tools, strategies, and platforms like Pylon to turn Discord conversations into professional support operations for B2B teams.
Learn how to turn Slack into a powerful ticketing system with SLA management, ticket routing, performance tracking, and conversation-to-ticket conversion for streamlined customer support.
Learn how AI-powered customer support reduces response times by 97% and achieves 50% automated resolution rates with real case studies, implementation guides, and ROI analysis for B2B companies in 2025.
Learn how Pylon's Service Level Agreement (SLA) system helps B2B support teams manage and optimize customer response times across multiple communication channels, ensuring consistent service quality and customer satisfaction.
This comprehensive guide analyzes the top 10 customer support tools for 2025, providing specific pricing, G2 ratings, feature comparisons, and implementation timelines to help businesses choose the right platform for their needs.
The first AI support agent built for B2B companies.
AI-powered customer context all-in-one place, combine customer issues, calls, and custom data
We're very excited for Dan to be joining Pylon as our first customer success manager after his time at McKinsey & Company!
We're very excited for Mana to be joining Pylon as a founding account executive after spending time selling at xx!
B2B companies, especially those offering technical products or SaaS, are increasingly creating shared Slack channels with their customers.
Founding Growth Marketer
Reports
Oct 28, 2024
LATEST
Learn how to provide exceptional customer support on Discord in 2025. Discover tools, strategies, and platforms like Pylon to turn Discord conversations into professional support operations for B2B teams.
Learn how to turn Slack into a powerful ticketing system with SLA management, ticket routing, performance tracking, and conversation-to-ticket conversion for streamlined customer support.
Learn how AI-powered customer support reduces response times by 97% and achieves 50% automated resolution rates with real case studies, implementation guides, and ROI analysis for B2B companies in 2025.
Learn how Pylon's Service Level Agreement (SLA) system helps B2B support teams manage and optimize customer response times across multiple communication channels, ensuring consistent service quality and customer satisfaction.
This comprehensive guide analyzes the top 10 customer support tools for 2025, providing specific pricing, G2 ratings, feature comparisons, and implementation timelines to help businesses choose the right platform for their needs.
The first AI support agent built for B2B companies.
AI-powered customer context all-in-one place, combine customer issues, calls, and custom data
We're very excited for Dan to be joining Pylon as our first customer success manager after his time at McKinsey & Company!
We're very excited for Mana to be joining Pylon as a founding account executive after spending time selling at xx!
Webinar
AI in Knowledge Management
Empowering Customer Support Teams of All Sizes
Learn how AI tools can streamline documentation, close knowledge gaps, and enable support agents to deliver faster, more accurate responses—all while building scalable knowledge bases that grow with your team.
B2B companies, especially those offering technical products or SaaS, are increasingly creating shared Slack channels with their customers.
Founding Growth Marketer
Reports
Oct 28, 2024
Webinar
AI in Knowledge Management
Empowering Customer Support Teams of All Sizes
Learn how AI tools can streamline documentation, close knowledge gaps, and enable support agents to deliver faster, more accurate responses—all while building scalable knowledge bases that grow with your team.
LATEST
Learn how to provide exceptional customer support on Discord in 2025. Discover tools, strategies, and platforms like Pylon to turn Discord conversations into professional support operations for B2B teams.
Jun 16, 2025
Learn how to turn Slack into a powerful ticketing system with SLA management, ticket routing, performance tracking, and conversation-to-ticket conversion for streamlined customer support.
Jun 11, 2025
Learn how AI-powered customer support reduces response times by 97% and achieves 50% automated resolution rates with real case studies, implementation guides, and ROI analysis for B2B companies in 2025.
Jun 12, 2025
Learn how Pylon's Service Level Agreement (SLA) system helps B2B support teams manage and optimize customer response times across multiple communication channels, ensuring consistent service quality and customer satisfaction.
Jun 9, 2025
This comprehensive guide analyzes the top 10 customer support tools for 2025, providing specific pricing, G2 ratings, feature comparisons, and implementation timelines to help businesses choose the right platform for their needs.
Jun 2, 2025
The first AI support agent built for B2B companies.
Jun 10, 2025
AI-powered customer context all-in-one place, combine customer issues, calls, and custom data
Apr 8, 2025
We're very excited for Dan to be joining Pylon as our first customer success manager after his time at McKinsey & Company!
Jan 15, 2025
We're very excited for Mana to be joining Pylon as a founding account executive after spending time selling at xx!
Jan 13, 2025
B2B companies, especially those offering technical products or SaaS, are increasingly creating shared Slack channels with their customers.
Founding Growth Marketer
Reports
Oct 28, 2024
Webinar
AI in Knowledge Management
Empowering Customer Support Teams of All Sizes
Learn how AI tools can streamline documentation, close knowledge gaps, and enable support agents to deliver faster, more accurate responses—all while building scalable knowledge bases that grow with your team.
LATEST
Learn how to provide exceptional customer support on Discord in 2025. Discover tools, strategies, and platforms like Pylon to turn Discord conversations into professional support operations for B2B teams.
Learn how to turn Slack into a powerful ticketing system with SLA management, ticket routing, performance tracking, and conversation-to-ticket conversion for streamlined customer support.
Learn how AI-powered customer support reduces response times by 97% and achieves 50% automated resolution rates with real case studies, implementation guides, and ROI analysis for B2B companies in 2025.
Learn how Pylon's Service Level Agreement (SLA) system helps B2B support teams manage and optimize customer response times across multiple communication channels, ensuring consistent service quality and customer satisfaction.
This comprehensive guide analyzes the top 10 customer support tools for 2025, providing specific pricing, G2 ratings, feature comparisons, and implementation timelines to help businesses choose the right platform for their needs.
The first AI support agent built for B2B companies.
AI-powered customer context all-in-one place, combine customer issues, calls, and custom data
We're very excited for Dan to be joining Pylon as our first customer success manager after his time at McKinsey & Company!
We're very excited for Mana to be joining Pylon as a founding account executive after spending time selling at xx!
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