Our Blog
Read about product launches, guides, and company news.
Read about product launches, guides, and company news.
Read about product launches, guides, and company news.
Read about product launches, guides, and company news.
May 9, 2024
Bennett Amodio, Founding Engineer
Welcome to Pylon Bennett!
May 7, 2024
Product Launch: Knowledge Base
A dedicated place to host product content
Apr 30, 2024
Product Launch: Dark Mode
Solve customer issues in dark mode
Apr 2, 2024
Product Launch: Roles & Permissions
Fine grained access control with custom roles and permissions
Mar 25, 2024
Product Launch: Macros
Send canned responses and execute quick actions with a single click
Mar 13, 2024
Audrey Li, Founding Engineer
Welcome to Pylon Audrey!
Mar 12, 2024
Product Launch: Ticket Forms
Receive structured data and run automated workflows!
Feb 27, 2024
Product Launch: Data Warehouse Sync
Sync customer interaction data directly to your warehouse
Feb 18, 2024
Product Launch: Customer Portal
A branded home for your customers
Jan 29, 2024
Product Launch: Search
Search through your customer conversations
Jan 12, 2024
Product Launch: API
Read and write data from Pylon programatically to power custom use cases
Jan 9, 2024
Product Launch: Triggers
Setup workflows to automate your processes
Jan 4, 2024
Product Launch: Teams & Assignments
Assign issues to teams and create assignment rules
Dec 8, 2023
Product Launch: Views
Focus on the customer issues that are most important to you with Views
Nov 29, 2023
Product Launch: Product Ticketing
File product tickets in Jira, Linear, Asana, or GitHub directly from Pylon!
Nov 16, 2023
Product Launch: Community Support
Easily handle support from your Slack community
Oct 18, 2023
Product Launch: Email Support
Consolidate customer conversations from email
Sep 27, 2023
Product Launch: In-App Chat
Consolidate your customer conversations with Pylon's In-App Chat
Aug 8, 2023
Tom Zhou, Founding Engineer
Welcome to Pylon Tom!
Sep 10, 2023
Product Launch: Pylon x Attio Integration
Connect Pylon and Attio natively for the perfect sales + post-sales stack
Oct 2, 2023
Product Launch: Slack Activity Sync
Automagically sync conversations in customer Slack channels as activity to Salesforce
Jun 6, 2023
Alex Wu, Founding Engineer
Welcome to Pylon Alex!
Aug 1, 2023
Jesse Chen, Founding Engineer
Welcome to Pylon Jesse!
Dec 3, 2023
Product Launch: Conversational Ticketing
Automagically track, manage, and resolve your customer requests from Slack and Teams
Nov 23, 2023
Announcing Pylon's Seed Round
Pylon Raises $3.2M Seed from General Catalyst to Scale Customer Operations on Slack and Teams
Nov 25, 2023
Product Launch: Slack-Teams Bridge
Talk to your customers who use Microsoft Teams while continuing to live in Slack
May 9, 2024
Bennett Amodio, Founding Engineer
Welcome to Pylon Bennett!
May 7, 2024
Product Launch: Knowledge Base
A dedicated place to host product content
Apr 30, 2024
Product Launch: Dark Mode
Solve customer issues in dark mode
Apr 2, 2024
Product Launch: Roles & Permissions
Fine grained access control with custom roles and permissions
Mar 25, 2024
Product Launch: Macros
Send canned responses and execute quick actions with a single click
Mar 13, 2024
Audrey Li, Founding Engineer
Welcome to Pylon Audrey!
Mar 12, 2024
Product Launch: Ticket Forms
Receive structured data and run automated workflows!
Feb 27, 2024
Product Launch: Data Warehouse Sync
Sync customer interaction data directly to your warehouse
Feb 18, 2024
Product Launch: Customer Portal
A branded home for your customers
Jan 29, 2024
Product Launch: Search
Search through your customer conversations
Jan 12, 2024
Product Launch: API
Read and write data from Pylon programatically to power custom use cases
Jan 9, 2024
Product Launch: Triggers
Setup workflows to automate your processes
Jan 4, 2024
Product Launch: Teams & Assignments
Assign issues to teams and create assignment rules
Dec 8, 2023
Product Launch: Views
Focus on the customer issues that are most important to you with Views
Nov 29, 2023
Product Launch: Product Ticketing
File product tickets in Jira, Linear, Asana, or GitHub directly from Pylon!
Nov 16, 2023
Product Launch: Community Support
Easily handle support from your Slack community
Oct 18, 2023
Product Launch: Email Support
Consolidate customer conversations from email
Sep 27, 2023
Product Launch: In-App Chat
Consolidate your customer conversations with Pylon's In-App Chat
Aug 8, 2023
Tom Zhou, Founding Engineer
Welcome to Pylon Tom!
Sep 10, 2023
Product Launch: Pylon x Attio Integration
Connect Pylon and Attio natively for the perfect sales + post-sales stack
Oct 2, 2023
Product Launch: Slack Activity Sync
Automagically sync conversations in customer Slack channels as activity to Salesforce
Jun 6, 2023
Alex Wu, Founding Engineer
Welcome to Pylon Alex!
Aug 1, 2023
Jesse Chen, Founding Engineer
Welcome to Pylon Jesse!
Dec 3, 2023
Product Launch: Conversational Ticketing
Automagically track, manage, and resolve your customer requests from Slack and Teams
Nov 23, 2023
Announcing Pylon's Seed Round
Pylon Raises $3.2M Seed from General Catalyst to Scale Customer Operations on Slack and Teams
Nov 25, 2023
Product Launch: Slack-Teams Bridge
Talk to your customers who use Microsoft Teams while continuing to live in Slack
May 9, 2024
Bennett Amodio, Founding Engineer
Welcome to Pylon Bennett!
May 7, 2024
Product Launch: Knowledge Base
A dedicated place to host product content
Apr 30, 2024
Product Launch: Dark Mode
Solve customer issues in dark mode
Apr 2, 2024
Product Launch: Roles & Permissions
Fine grained access control with custom roles and permissions
Mar 25, 2024
Product Launch: Macros
Send canned responses and execute quick actions with a single click
Mar 13, 2024
Audrey Li, Founding Engineer
Welcome to Pylon Audrey!
Mar 12, 2024
Product Launch: Ticket Forms
Receive structured data and run automated workflows!
Feb 27, 2024
Product Launch: Data Warehouse Sync
Sync customer interaction data directly to your warehouse
Feb 18, 2024
Product Launch: Customer Portal
A branded home for your customers
Jan 29, 2024
Product Launch: Search
Search through your customer conversations
Jan 12, 2024
Product Launch: API
Read and write data from Pylon programatically to power custom use cases
Jan 9, 2024
Product Launch: Triggers
Setup workflows to automate your processes
Jan 4, 2024
Product Launch: Teams & Assignments
Assign issues to teams and create assignment rules
Dec 8, 2023
Product Launch: Views
Focus on the customer issues that are most important to you with Views
Nov 29, 2023
Product Launch: Product Ticketing
File product tickets in Jira, Linear, Asana, or GitHub directly from Pylon!
Nov 16, 2023
Product Launch: Community Support
Easily handle support from your Slack community
Oct 18, 2023
Product Launch: Email Support
Consolidate customer conversations from email
Sep 27, 2023
Product Launch: In-App Chat
Consolidate your customer conversations with Pylon's In-App Chat
Aug 8, 2023
Tom Zhou, Founding Engineer
Welcome to Pylon Tom!
Sep 10, 2023
Product Launch: Pylon x Attio Integration
Connect Pylon and Attio natively for the perfect sales + post-sales stack
Oct 2, 2023
Product Launch: Slack Activity Sync
Automagically sync conversations in customer Slack channels as activity to Salesforce
Jun 6, 2023
Alex Wu, Founding Engineer
Welcome to Pylon Alex!
Aug 1, 2023
Jesse Chen, Founding Engineer
Welcome to Pylon Jesse!
Dec 3, 2023
Product Launch: Conversational Ticketing
Automagically track, manage, and resolve your customer requests from Slack and Teams
Nov 23, 2023
Announcing Pylon's Seed Round
Pylon Raises $3.2M Seed from General Catalyst to Scale Customer Operations on Slack and Teams
Nov 25, 2023
Product Launch: Slack-Teams Bridge
Talk to your customers who use Microsoft Teams while continuing to live in Slack
May 9, 2024
Bennett Amodio, Founding Engineer
Welcome to Pylon Bennett!
May 7, 2024
Product Launch: Knowledge Base
A dedicated place to host product content
Apr 30, 2024
Product Launch: Dark Mode
Solve customer issues in dark mode
Apr 2, 2024
Product Launch: Roles & Permissions
Fine grained access control with custom roles and permissions
Mar 25, 2024
Product Launch: Macros
Send canned responses and execute quick actions with a single click
Mar 13, 2024
Audrey Li, Founding Engineer
Welcome to Pylon Audrey!
Mar 12, 2024
Product Launch: Ticket Forms
Receive structured data and run automated workflows!
Feb 27, 2024
Product Launch: Data Warehouse Sync
Sync customer interaction data directly to your warehouse
Feb 18, 2024
Product Launch: Customer Portal
A branded home for your customers
Jan 29, 2024
Product Launch: Search
Search through your customer conversations
Jan 12, 2024
Product Launch: API
Read and write data from Pylon programatically to power custom use cases
Jan 9, 2024
Product Launch: Triggers
Setup workflows to automate your processes
Jan 4, 2024
Product Launch: Teams & Assignments
Assign issues to teams and create assignment rules
Dec 8, 2023
Product Launch: Views
Focus on the customer issues that are most important to you with Views
Nov 29, 2023
Product Launch: Product Ticketing
File product tickets in Jira, Linear, Asana, or GitHub directly from Pylon!
Nov 16, 2023
Product Launch: Community Support
Easily handle support from your Slack community
Oct 18, 2023
Product Launch: Email Support
Consolidate customer conversations from email
Sep 27, 2023
Product Launch: In-App Chat
Consolidate your customer conversations with Pylon's In-App Chat
Aug 8, 2023
Tom Zhou, Founding Engineer
Welcome to Pylon Tom!
Sep 10, 2023
Product Launch: Pylon x Attio Integration
Connect Pylon and Attio natively for the perfect sales + post-sales stack
Oct 2, 2023
Product Launch: Slack Activity Sync
Automagically sync conversations in customer Slack channels as activity to Salesforce
Jun 6, 2023
Alex Wu, Founding Engineer
Welcome to Pylon Alex!
Aug 1, 2023
Jesse Chen, Founding Engineer
Welcome to Pylon Jesse!
Dec 3, 2023
Product Launch: Conversational Ticketing
Automagically track, manage, and resolve your customer requests from Slack and Teams
Nov 23, 2023
Announcing Pylon's Seed Round
Pylon Raises $3.2M Seed from General Catalyst to Scale Customer Operations on Slack and Teams
Nov 25, 2023
Product Launch: Slack-Teams Bridge
Talk to your customers who use Microsoft Teams while continuing to live in Slack
Get started today.
We'll walk you through how you can get started and provide recommendations on how to scale your team and setup.
Resources
© 2024 Pylon Labs, Inc. All Rights Reserved
Get started today.
We'll walk you through how you can get started and provide recommendations on how to scale your team and setup.
Resources
Get started today.
We'll walk you through how you can get started and provide recommendations on how to scale your team and setup.
Get started today.
We'll walk you through how you can get started and provide recommendations on how to scale your team and setup.
Resources