Pylon - Modern Alternative to Intercom

Compare Pylon with Intercom

Modern Intercom Alternative

Pylon is the modern alternative to Intercom.
Pylon is easy to setup, AI-native, works natively with Slack, Microsoft Teams,
In-App Chat, and has a powerful help center built in.

Pylon: modern alternative to Zendesk

Pylon is easy to setup, AI-native, works natively with Slack, Teams, In-App Chat, and has a powerful help center built in.

Pylon is the modern alternative to Zendesk. We learned from their mistakes and built something for the next generation of companies. Pylon is easy to setup, AI-native, works natively with Slack, Microsoft Teams, In-App Chat, and has a powerful help center built in.

Free

One week trial

Why are teams switching to Pylon?

More Modern Channels

Manage all your support tickets in one place.
Email, Tickets, Chat, Slack, Teams, and more.

Manage all your support tickets in one place. Email, Tickets, Chat, Slack, & More

AI Magic

AI can automate categorizing issues, surfacing knowledge gaps, writing articles, and much more.

AI can categorize issues, surface knowledge gaps, writing articles, and much more.

In-App Chat

Our In-App Chat feels more like Intercom, and it's natively built directly into the product.

Ticket Forms, Email

Key Features

Pylon is the modern Intercom alternative

Ticket Forms, Email

Traditional CRM Integrations - Hubspot, Salesforce, etc

Built for B2B

Slack Connect, Microsoft Teams

Modern Chat Widget

Clean Reporting

AI Knowledge Gaps

AI Custom Fields

Full AI Article Generation

The next generation runs on Pylon

Raj B.

Small-Business(50 or fewer emp.)

"Pylon is Our Secret Sauce for Slack and Teams"

Pylon has been a game-changer. It allows us to have a unified platform for managing customer interactions across Slack Connect, Microsoft Teams, and Email.

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Matthew H.

Mid-Market(51-1000 emp.)

"Pylon is great for building customer relationships "

Whenever we have new customers they are able to contact us easily through email/chat/slack. The Pylon team is also super responsive and great to work with - I migrated our support chat from Intercom to Pylon ...

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Luba Y.

Small-Business(50 or fewer emp.)

"We love Pylon!"

It feels way more modern than tools I’ve used in the past like Zendesk and Intercom.

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