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The support system for B2B companies.
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Unified Inbox
Knowledge Base
Customer Portal
Account Management
Workflows

Unified Inbox
Knowledge Base
Account Management
Customer Portal
Workflows

Unified Inbox





Trusted by the next generation




Trusted by the next generation






Trusted by the next generation










Trusted by the next generation








Trusted by the next generation






8+ Channels Available
8+ Channels Available
8+ Channels Available
8+ Channels Available
8+ Channels Available
Support Customers Anywhere
Allow your customers to get support wherever they'd like and enable multiple support tiers.

Slack Connect

In-App Chat


Microsoft Teams

Ticket Forms

Slack Community


8+ Channels Available
8+ Channels Available
8+ Channels Available
8+ Channels Available
8+ Channels Available
Support Customers Anywhere
Allow your customers to get support wherever they'd like and enable multiple support tiers.

Slack Connect

In-App Chat


Microsoft Teams

Ticket Forms

Slack Community


8+ Channels Available
8+ Channels Available
8+ Channels Available
8+ Channels Available
8+ Channels Available
Support Customers Anywhere
Allow your customers to get support wherever they'd like and enable multiple support tiers.

Slack Connect

In-App Chat


Microsoft Teams

Ticket Forms

Slack Community



Slack Connect

In-App Chat


Microsoft Teams

Ticket Forms

Slack Community
8+ Channels Available
8+ Channels Available
8+ Channels Available
8+ Channels Available
8+ Channels Available
Support Customers Anywhere
Allow your customers to get support wherever they like and enable multiple support tiers.



Slack Connect

In-App Chat


Microsoft Teams

Ticket Forms

Slack Community
8+ Channels Available
8+ Channels Available
8+ Channels Available
8+ Channels Available
8+ Channels Available
Support Customers Anywhere
Allow your customers to get support wherever they like and enable multiple support tiers.



Slack Connect

In-App Chat


Microsoft Teams

Ticket Forms

Slack Community
8+ Channels Available
8+ Channels Available
8+ Channels Available
8+ Channels Available
8+ Channels Available
Support Customers Anywhere
Allow your customers to get support wherever they like and enable multiple support tiers.
Automate with AI
Article Copilot
Let AI draft support articles for you based on your issue resolutions.
AI Support Bot
AI Autofill

Automate with AI
Article Copilot
Let AI draft support articles for you based on your issue resolutions.
AI Support Bot
AI Autofill

Automate with AI
Article Copilot
Let AI draft support articles for you based on your issue resolutions.
AI Support Bot
AI Autofill

Article Copilot
Let AI draft support articles for you based on your issue resolutions.
AI Support Bot
AI Autofill

Automate with AI
Article Copilot
Let AI draft support articles for you based on your issue resolutions.
AI Support Bot
AI Autofill

Automate with AI


Build a Support Engine
Workflows
Use Triggers to codify business processes and workflows, and create Macros to streamline common responses.
Views
Reporting


Build a Support Engine
Workflows
Use Triggers to codify business processes and workflows, and create Macros to streamline common responses.
Views
Reporting


Build a Support Engine
Workflows
Use Triggers to codify business processes and workflows, and create Macros to streamline common responses.
Views
Reporting
Workflows
Use Triggers to codify business processes and workflows, and create Macros to streamline common responses.

Views
Reporting
Build a Support Engine
Workflows
Use Triggers to codify business processes and workflows, and create Macros to streamline common responses.

Views
Reporting
Build a
Support Engine
Manage Customer Relationships
Product Updates
Broadcast new features, newsletters, and more to your customers and track engagement.
Account Views
A dedicated place to store, track, and organize all customer data.
Customer Portal
A shared view to give your stakeholders visibility into their team's active issues.


Manage Customer Relationships
Product Updates
Broadcast new features, newsletters, and more to your customers and track engagement.
Account Views
A dedicated place to store, track, and organize all customer data.
Customer Portal
A shared view to give your stakeholders visibility into their team's active issues.


Manage Customer Relationships
Account Views
A place to store and track post-sales customer data automatically and manually.
Customer Portal
A shared view for your champions to view their team’s active issues and statuses.
Product Updates
Product updates and outages notifications to your customers and track engagement.


Manage Customer Relationships
Product Updates
Broadcast new features, newsletters, and more to your customers and track engagement.
Account Views
Customer Portal

Manage Customer Relationships
Product Updates
Broadcast new features, newsletters, and more to your customers and track engagement.
Account Views
Customer Portal

Integrate your stack
Pylon plays nicely with most of your tools natively, and the rest flexibly.




Product




CRM


Alerting


Data Warehouse


Incident Management


Custom Apps

Log bugs and product feedback
Create new or link existing issues
Get notified for completed tickets
Live comment sync
Integrate your stack
Pylon plays nicely with most of your tools natively, and the rest flexibly.




Product




CRM


Alerting