Pricing Plans
Plans available for startups to growth-stage companies.
Monthly
Yearly
Save up to 33%
Trusted by
Most Popular
Enterprise
$139
per seat/mo
Scale quickly, securely, and offer a premium customer experience.
Trusted by
Pricing Plans
Plans available for startups to growth-stage companies.
Monthly
Yearly
Save up to 33%
Most Popular
Professional
$89
per seat/mo
Get started with the basic features, but grow as fast as others.
Trusted by
Key Features Include
Support Inbox
AI Assistants
Traditional Sources
Integrations
Knowledge Base
Automations
Broadcasts
Analytics
AI Autofill
Developer
New Sources
AI Agents
Enterprise
$139
per seat/mo
Get started with the basic features, but grow as fast as others.
Trusted by
Support Inbox
AI Assistants
Traditional Sources
Integrations
Knowledge Base
Automations
Broadcasts
Analytics
AI Autofill
Developer
New Sources
Customer Portal
AI Agents
Enterprise Readiness
Trusted by
Key Features Include
In-App Chat
Traditional Sources
Knowledge Base
Broadcasts
Minimum seats / 3
Pricing Plans
Plans available for startups to growth-stage companies.
Monthly
Yearly
Save up to 33%
Trusted by
Most Popular
Enterprise
$139
per seat/mo
Scale quickly, securely, and offer a premium customer experience.
Trusted by
Pricing Plans
Plans available for startups to growth-stage companies.
Monthly
Yearly
Save up to 33%
Most Popular
Professional
$89
per seat/mo
Get started with the basic features, but grow as fast as others.
Trusted by
Everything in Starter and:
Support Inbox
AI Assistants
Integrations
Automations
Broadcasts
Analytics
AI Autofill
Developer
New Sources
Traditional Sources
Knowledge Base
Enterprise
$139
per seat/mo
Get started with the basic features, but grow as fast as others.
Trusted by
Support Inbox
AI Assistants
Integrations
Traditional Sources
Knowledge Base
Automations
Broadcasts
Analytics
AI Autofill
Developer
Customer Portal
New Sources
Enterprise Readiness
Trusted by
Key Features Include
Support Inbox
Minimum seats / 3
Broadcasts
Traditional Sources
Knowledge Base
Pricing Plans
Plans available for startups to growth-stage companies.
Monthly
Yearly
Save up to 33%
Most Popular
Professional
$89
per seat/mo
Get started with the basic features, but grow as fast as others.
Trusted by
Key Features Include
Support Inbox
AI Assistants
Traditional Sources
Integrations
Knowledge Base
Automations
Broadcasts
Analytics
AI Autofill
Developer
New Sources
AI Agents
Enterprise
$139
per seat/mo
Get started with the basic features, but grow as fast as others.
Trusted by
Support Inbox
AI Assistants
Traditional Sources
Integrations
Knowledge Base
Automations
Broadcasts
Analytics
AI Autofill
Developer
New Sources
Customer Portal
AI Agents
Enterprise Readiness
Trusted by
Key Features Include
In-App Chat
Traditional Sources
Knowledge Base
Broadcasts
Minimum seats / 3
Key Features
Support Inbox
Track and organize customer issues
Traditional Sources
Email, Chat Widget, Forms
Knowledge Base
Host a Help Center or internal KB
Broadcasts
Send product updates and outages
AI Autofill
Use AI to auto-categorize Issues
2 AI Fields
Unlimited
Minimum Seats
Required seat count for plan
3 Seats
3 Seats
7 Seats
New Sources
Slack Connect, Microsoft Teams, Community
Slack Connect, Community
+ Microsoft Teams
Integrations
Product, CRM, Alerting, API, and more
Automations
Triggers, Macros, and Team Assignment Rules
Analytics
Pre-built charts, Workforce, SLA
Customer Portal
Shared issue portal with your customers
Enterprise Readiness
RBAC, Security Review, MSA
Developer
API, Webhooks, Custom Apps
AI Agents
Conversational Agents
Unlimited Training Data
(Soon) Workflow Agents
AI Assistants
AI Knowledge Gaps
AI Article Generation
Similar Article Detection
Issue Copilot
Article Copilot
Unlimited Training Data
AI Issue Summaries
See all features
Key Features
Support Inbox
Track and organize customer issues
Traditional Sources
Email, Chat Widget, Forms
Knowledge Base
Host a Help Center or internal KB
Broadcasts
Send product updates and outages
AI Autofill
Use AI to auto-categorize Issues
2 AI Fields
Unlimited
Minimum Seats
Required seat count for plan
3 Seats
3 Seats
7 Seats
New Sources
Slack Connect, Microsoft Teams, Community
Slack Connect, Community
+ Microsoft Teams
Integrations
Product, CRM, Alerting, API, and more
Automations
Triggers, Macros, and Team Assignment Rules
Analytics
Pre-built charts, Workforce, SLA
Customer Portal
Shared issue portal with your customers
Enterprise Readiness
RBAC, Security Review, MSA
Developer
API, Webhooks, Custom Apps
AI Agents
Conversational Agents
Unlimited Training Data
(Soon) Workflow Agents
AI Assistants
AI Knowledge Gaps
AI Article Generation
Similar Article Detection
Issue Copilot
Article Copilot
Unlimited Training Data
AI Issue Summaries
See all features
"I was told what we wanted was infeasible by other vendors. Pylon has saved us 100s of hours in operational time and improved reliability doing so."
Charles Folsom
Head of CS
"I was told what we wanted was infeasible by other vendors. Pylon has saved us 100s of hours in operational time and improved reliability doing so."
Charles Folsom
Head of CS
"I was told what we wanted was infeasible by other vendors. Pylon has saved us 100s of hours in operational time and improved reliability doing so."
Charles Folsom
Head of CS
"I was told what we wanted was infeasible by other vendors. Pylon has saved us 100s of hours in operational time and improved reliability doing so."
Charles Folsom
Head of CS
FAQs
Common questions related to security, trust, and compliance.
Security Reviews
Security Reviews
Security Reviews
Security Reviews
Security Reviews
Custom MSAs
Custom MSAs
Custom MSAs
Custom MSAs
Custom MSAs
Who is our compliance vendor?
Who is our compliance vendor?
Who is our compliance vendor?
Who is our compliance vendor?
Who is our compliance vendor?
Where are we based?
Where are we based?
Where are we based?
Where are we based?
Where are we based?
Who are your investors?
Who are your investors?
Who are your investors?
Who are your investors?
Who are your investors?
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Privacy Policy
Privacy Policy
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Terms and Conditions
Terms and Conditions
Terms and Conditions
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We'll walk you through how you can get started and provide recommendations on how to scale your team and setup.
"I was told what we wanted was infeasible by other vendors. Pylon has saved us 100s of hours in operational time and improved reliability doing so."
Charles Folsom
Head of CS
"I was told what we wanted was infeasible by other vendors. Pylon has saved us 100s of hours in operational time and improved reliability doing so."
Charles Folsom
Head of CS