All Articles
Team

Caleb Siu, Software Engineer

We're excited to welcome Caleb as our Software Engineer!

Advith Chelikani
October 21, 2024

Caleb Siu

✨ Software Engineer ✨

We're very excited for Caleb to be joining the team after spending nearly 3 years at each of Modern Treasury and Samsara.

Always another familiar face for a lot of the team 😉 Caleb is joining us to help us build more product features faster.

🚢 🚢 🚢

‍

Want faster, smarter customer support?

See how Pylon cuts the busywork and brings your support teams into one place.

Explore more

Team

Gautam Ramaswamy, Software Engineer

Advith Chelikani
October 14, 2024
Team

Bryant Lin, Software Engineer

Advith Chelikani
October 14, 2024
Team

Aashish Kapur, Software Engineer

Advith Chelikani
August 26, 2024
Team

Matt Chen, Software Engineer

September 9, 2024
Team

Charleen Wang, Software Engineer

Advith Chelikani
March 3, 2025
Team

John Lee, Software Engineer

Advith Chelikani
January 13, 2025
Team

Matthew Nagy, Product Support Engineer

Advith Chelikani
February 3, 2025
Team

Nicole Yamashiro, Product Support Engineer

Advith Chelikani
March 24, 2025
News & Updates

Pylon raises $17M Series A led by Andreessen Horowitz

Pylon Team
August 28, 2024

Explore more

Guides

Best Practices for an Impactful Customer Success Strategy

Donal Woods
June 25, 2025
Blog post
Releases

Introducing Product Intelligence

Advith Chelikani
November 12, 2025
Blog post
Guides

How to Set Up Customer Support at Series A

Marty Kausas
November 15, 2024
Blog post
Industry

Customer Retention Strategies and Insights To Reduce Churn

Dan Guo
November 20, 2025
Blog post
Releases

Product Launch: Macros

Advith Chelikani
March 25, 2024
Blog post
Industry

How to get started with customer support automation

Pylon Team
January 2, 2026
Blog post
Industry

Customer Churn: What It Is and How To Reduce It

Dan Guo
November 20, 2025
Blog post
Spotlights

Spotlight: Emma Charles @ Everbridge

Robert Eng
October 24, 2024
Blog post
Guides

The B2B Guide to Slack Customer Support Integration

Advith Chelikani
December 12, 2025
Blog post