Pylon is the first support platform
built for B2B
No longer do you need separate tools for standard B2B communication channels. Your team can work out of one place!
Unified Inbox
Manage all your support tickets in one place.
Email, Tickets, Chat, Slack, & More
Pylon
Front
Slack & Teams
No Slack or Teams
Work from one Kanban view
No Kanban View
No extra tools needed
Need multiple tools
AI Automation
Use AI to automatically tag your tickets, write knowledge base articles, and track tickets
Pylon
Front
Built-in AI tools
Complex setup
Sophisticated
AI chatbot
Rules-based
answer bot
AI conversation grouping
Manual ticket grouping
Native Live Chat
Chat with your customers live.
No 3rd party apps needed
Pylon
Front
Live Chat
No Slack or Teams
Respond from Slack
No Kanban View
Sync to Unified Inbox
Need multiple tools
Pylon’s unified inbox allows you to support customers where they are. Unlike Front, we integrate with Slack, Teams, and In-App Chat. No longer do you need separate tools for standard B2B communication channels. Your team can work out of one place!
Slack Connect
In-App Chat
Microsoft Teams
Ticket Forms
Slack Community
The fastest growing companies love Pylon
Hear what our customers have to say about us
Security & trust
Contact us to access our trust center or get in touch with our CISO.
Get started today
We'll walk you through how you can get started and provide recommendations on how to scale your team and setup.