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Product Launch: Dark Mode

We're excited to bring a more fun experience into Pylon for customer support and success teams with Dark Mode.

Advith Chelikani
April 30, 2024

Enterprise software doesn't have to be boring. We're excited to bring a more fun experience into Pylon for customer support and success teams with Dark Mode.

Book a demo with Pylon to streamline your post sales process and unify tracking of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community.

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Releases

Product Launch: API

Advith Chelikani
January 12, 2024
Releases

Product Launch: Pylon x Attio Integration

Advith Chelikani
September 10, 2023
Team

Dan Guo, Customer Success Manager

Advith Chelikani
January 15, 2025
Releases

Product Launch: Custom Layouts

Advith Chelikani
July 2, 2024
Team

Audrey Li, Founding Engineer

Advith Chelikani
March 13, 2024
Team

Bennett Amodio, Founding Engineer

Advith Chelikani
May 9, 2024
Releases

Product Launch: Triggers

Advith Chelikani
January 9, 2024
Releases

Product Launch: Data Warehouse Sync

Advith Chelikani
February 27, 2024
Releases

Product Launch: Email Support

Advith Chelikani
October 18, 2023

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Industry

What is Customer Support Automation Software?

Pylon Team
December 6, 2025
Blog post
Guides

Transforming your team with AI for customer experience

Dan Guo
January 28, 2026
Blog post
Guides

B2B Customer Experience: How to Deliver Value at Every Stage

Dan Guo
December 5, 2025
Blog post
Industry

Knowledge Base Articles: What They Are & How to Make Them Effective

Dan Guo
June 20, 2025
Blog post
Industry

What is a Shared Inbox? Compare Shared Inbox Software Tools

Franz Heller
July 2, 2025
Blog post
Spotlights

Spotlight: Danielle Murphy @ Spacelift

Marty Kausas
October 20, 2024
Blog post
Spotlights

Spotlight: Joelle Wasserman @ SomethingCX

Marty Kausas
April 24, 2025
Blog post
Guides

Beyond the Bot: A Manager’s Guide to Customer Support Automation Tools

Advith Chelikani
December 12, 2025
Blog post
Industry

Why B2B Companies Are Switching from Zendesk in 2025

Pylon Team
October 31, 2025
Blog post