Jan 12, 2024

Product Launch: API

Read and write data from Pylon programatically to power custom use cases

Pylon is officially launching our API! We are excited to unlock a lot more uses cases for our customers via. our API. Check out our API documentation at https://docs.usepylon.com/api-reference/overview.

Teams are using our API to:

  • Power custom in-app frontends

  • Allowing their customers to submit issues from places like CLIs

  • Auto-creating trackable issues from backend events, like autodetected failures


  • Up-to-date documentation

  • Nested objects in payloads so you can use them to programmatically fetch more information

  • Consistent payload shapes and objects across endpoints

  • Request IDs for easy logging and debugging

Book a demo with Pylon to streamline your post sales process and unify tracking of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community: https://cal.com/pylon/demo.

Try Pylon

Learn how to effectively manage your customers on Slack.

Get started today.

We'll walk you through how you can get started and provide recommendations on how to scale your team and setup.