Mar 25, 2024
Product Launch: Macros
Send canned responses and execute quick actions with a single click
![](https://framerusercontent.com/images/pJGEAlUtRBSt3CU3rqLropLcU.png)
Macros are saved canned responses and action sets to help automate common customer interactions.
For example: see another customer question about how to deal with error codes from an integration? Use a keyboard shortcut to quickly answer the customer's question, tag the issue as a billing question, and close the issue!
Use Macros to:
🧠 Create a growing repository of common answers to questions.
🌐 Answer questions across Slack, Micorosft Teams, email, in-app chat, and your community with a single keyboard shortcut.
⚡Simplify common workflows, by chaining actions together with a single click
🕛 Spend less time coming up with answers to the same questions
![](https://framerusercontent.com/images/mXa4CStPXjSngjskc6CxNm0e1yI.gif)
Book a demo with Pylon to streamline your post sales process and unify tracking of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community: https://cal.com/pylon/demo.
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Learn how to effectively manage your customers on Slack.
![](https://framerusercontent.com/images/Iz7hRzLxMswVlUMNM6eqo4iTJc.png)
Get started today.
We'll walk you through how you can get started and provide recommendations on how to scale your team and setup.
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