Apr 2, 2024
Product Launch: Roles & Permissions
Fine grained access control with custom roles and permissions
![](https://framerusercontent.com/images/EMvH2dee4OP5Ri5QiWJYZ7dz8I.png)
Now available to our Enterprise plan customers - you can now use custom roles to control what parts of Pylon users have access to!
🧑 Gate contractors from having access to workspace configuration, and sensitive platform features like setting SLAs
⛩️ Keep sensitive information locked down - allow certain teams or individuals to only have access to customer issues they are assigned to
![](https://framerusercontent.com/images/hZ9Ws7U0aVI2wajhITLVcIGMujk.png)
Book a demo with Pylon to streamline your post sales process and unify tracking of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community: https://cal.com/pylon/demo.
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Learn how to effectively manage your customers on Slack.
![](https://framerusercontent.com/images/Iz7hRzLxMswVlUMNM6eqo4iTJc.png)
Get started today.
We'll walk you through how you can get started and provide recommendations on how to scale your team and setup.
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