Mar 12, 2024

Product Launch: Ticket Forms

Receive structured data and run automated workflows!

Give customers' a public form to submit structure support inquiries of different types, embed the forms into your webpages, or allow customers to file tickets from within your Customer Portal!

With forms:

🔗 Give customers a public link to submit structured support inquires

🪟 Allow customers to pick from different form types and submit issues from inside Pylon's Customer Portal

⚙️ Run automated workflows on form responses, alongside with email, Slack, Microsoft teams, and in-app interactions!

Design your form in Pylon's form builder, add validation rules, and setup automated workflows.

Book a demo with Pylon to streamline your post sales process and unify tracking of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community:

Try Pylon

Learn how to effectively manage your customers on Slack.

Get started today.

We'll walk you through how you can get started and provide recommendations on how to scale your team and setup.