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90%
decrease in First Response Time, from 35 minutes to > 3.5 minutes
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90%
decrease in First Response Time, from 35 minutes to > 3.5 minutes
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50%
of eligible support inquiries resolved without human intervention
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50%
of eligible support inquiries resolved without human intervention
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3.5 mins
First Response Time decreased from 50 minutes to 3.5 minutes
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3.5 mins
First Response Time decreased from 50 minutes to 3.5 minutes
Learn More