Integrations

Pick ready-to-go integrations or build your own.

Slack Connect

Track customer issues from shared Slack channels.

Source

Email

Track customer issues from support email inboxes.

Source

Microsoft Teams

Track customer issues from Microsoft Teams channels.

Source

Chat

Integrate Pylon's chat widget to your site to offer self-serve support.

Source

Ticket Forms

Integrate a custom-built ticket form or use our self-hosted one.

Source

Slack Community

Track customer issues from Slack Connect or Slack Community.

Source

Salesforce

Sync activity and contacts into Salesforce and pull data into Pylon.

CRM

HubSpot

Sync activity and contacts into HubSpot and pull data into Pylon.

CRM

Attio

Sync activity and contacts into Attio and pull data into Pylon.

CRM

Pipedrive

Sync activity and contacts into Pipedrive and pull data into Pylon.

CRM

PagerDuty

Trigger PagerDuty escalations using our triggers engine.

Alerting

Opsgenie

Trigger Opsgenie escalations using our triggers engine.

Alerting

Linear

Link Pylon Issues with Linear Issues to pass to product teams.

Product Ticketing

Jira

Link Pylon issues with Jira Issues to pass to product teams.

Product Ticketing

Asana

Link Pylon issues with Asana Issues to pass to product teams.

Product Ticketing

GitHub Issues

Link Pylon Issues with GitHub Issues to pass to other teams.

Product Ticketing

Snowflake

Sync analytics and issue data directly into Snowflake.

Data Warehouse

BigQuery

Sync analytics and issue data directly into BigQuery.

Data Warehouse

Incident.io

Mark issues as related to a recent incident.

Incident Management

API and Webhooks

Build your own integration into other products we don't support.

Custom

Custom Apps

Build custom embedded apps that help pull realtime data.

Custom

FAQs

FAQ about integrations.
Do you have an API?

Yes. Learn more at docs.usepylon.com/developer.

Do you offer AI?

Yes. Pylon most often replaces ticketing systems like Zendesk, Intercom, and Salesforce Service Cloud.

Need an integration?

Email support@usepylon.com to request a new integration.