Jon Clark

✨ Product Support Engineer ✨

Welcoming a one-of-kind person to a one-of-a-kind role on our team at Pylon.

Jon is a familiar face to a lot of our engineering team - we remember him especially as the expert guiding voice during incidents from our last job 😅 Excited for his scope to expand a lot as he joins Pylon to up level our support processes and inspire more great features in the product

To our customers - please give Jon a warm welcome on your next bug report or feature request 😎

Why did you join Pylon?

With a career as a Product Support Engineer, it's such an exciting opportunity to help build the next generation of best in class support tooling that I use on a daily basis! After working with legacy support tools throughout my career, it is apparent that there are plenty of gaps in existing products and innovation is lacking - it's clear that Pylon is truly breaking the mold and redefining what is possible in this space. The founders, team, and product vision won me over very quickly!

Jon's Day 1

What is your favorite hobby?

Favorite hobby is a tie between skiing and playing Dungeons and Dragons!