Jon Clark, Product Support Engineer

Jon Clark

✨ Product Support Engineer ✨

Welcoming a one-of-kind person to a one-of-a-kind role on our team at Pylon.

Jon is a familiar face to a lot of our engineering team - we remember him especially as the expert guiding voice during incidents from our last job 😅 Excited for his scope to expand a lot as he joins Pylon to up level our support processes and inspire more great features in the product

To our customers - please give Jon a warm welcome on your next bug report or feature request 😎

Why did you join Pylon?

With a career as a Product Support Engineer, it's such an exciting opportunity to help build the next generation of best in class support tooling that I use on a daily basis! After working with legacy support tools throughout my career, it is apparent that there are plenty of gaps in existing products and innovation is lacking - it's clear that Pylon is truly breaking the mold and redefining what is possible in this space. The founders, team, and product vision won me over very quickly!

What is your favorite hobby?

Favorite hobby is a tie between skiing and playing Dungeons and Dragons!