All Articles

Donal Woods, Customer Success Manager

Co-Founder & CTO

Team

Mar 3, 2025

Donal Woods, Customer Success Manager
Donal Woods, Customer Success Manager
Donal Woods, Customer Success Manager
Donal Woods, Customer Success Manager
Donal Woods, Customer Success Manager

Donal Woods

✨ Customer Success Manager ✨

Super excited to have his experience doing scaled CS at Segment and being a CSM at Monte Carlo and several other places to help us build our CS engine.

Why did you join Pylon?

I've worked in Customer Success for a number of years in Ireland, working for US startups, so when I moved to California and the opportunity to work for one directly in San Francisco, where everyone is in house and onsite was very appealing . After my onsite and meeting a few members of the team, I'm really excited with the potential of Pylon, as well as the chance to work with great people and build a top class Customer Success Motion.

Donal's Week 1

What is your favorite hobby?

I'm an avid Formula 1, following Mclaren.

Get started today

We'll walk you through how you can get started and provide recommendations on how to scale your team and setup.