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Donal Woods, Customer Success Manager

We're excited to welcome Donal to the Pylon team!

Advith Chelikani
March 3, 2025
Built for Modern B2B Support

Resolve issues faster, strengthen relationships, and uncover opportunities across every customer interaction.

Donal Woods

✨ Customer Success Manager ✨

Super excited to have his experience doing scaled CS at Segment and being a CSM at Monte Carlo and several other places to help us build our CS engine.

Why did you join Pylon?

I've worked in Customer Success for a number of years in Ireland, working for US startups, so when I moved to California and the opportunity to work for one directly in San Francisco, where everyone is in house and onsite was very appealing . After my onsite and meeting a few members of the team, I'm really excited with the potential of Pylon, as well as the chance to work with great people and build a top class Customer Success Motion.

Donal's Week 1

What is your favorite hobby?

I'm an avid Formula 1, following Mclaren.

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